CoreLayouts Refund Policy
At CoreLayouts, we strive to provide high-quality WordPress themes, plugins, and design assets to meet the diverse needs of our customers. We understand that circumstances may arise where a refund is requested. Below is our refund policy outlining the terms and conditions:
14-Day Money-Back Guarantee
We offer a 14-day, no-questions-asked money-back guarantee for all our themes and plugins purchased directly from CoreLayouts.
- If you are unsatisfied with your purchase for any reason within the first 14 days, please contact our support team.
- We will process your refund promptly, no strings attached.
Subscription Types
We offer two types of licensing models for our products:
1. Lifetime Subscription:
- A one-time payment that grants you access to the product, lifetime updates, and lifetime support.
- This subscription does not require any yearly renewals.
2. Yearly Subscription:
- This requires an annual renewal to continue receiving updates and support.
- Auto-Renewal Policy: For your convenience, we send an email notification before your subscription ends. If you have “Auto-Renew” enabled, the subscription will renew automatically.
- Important: Refunds are not applicable for automatic renewals. We highly recommend monitoring your account settings if you wish to disable auto-renewal before the next billing cycle.
How to Request a Refund
If you would like to request a refund within the 14-day window, please reach out to us through our [Support Portal/Contact Page] or email us directly at [Your Email Address]. Please include your order details to speed up the process.
Contacting Support
If you have any concerns or questions regarding our refund policy, feel free to reach out to our customer support team. We are here to assist you and ensure your experience with CoreLayouts is positive and satisfactory.
Note: CoreLayouts reserves the right to update or modify this refund policy at its discretion. Any changes will be notified via our website or direct communication channels.